Frequently Asked Questions

MERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive Bayes

What does the error message '504 : Helo command rejected: need fully-qualified hostname' mean ?

It is possible that the entered hostname in MERCUR is not correct! Please check this entry below Settings -> Server in the configuration.
The entered hostname should be the same as defined in the MX-record of the DNS.

Example:
mail.mercur.com.

Change the hostname and save it.

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MERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive BayesMERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive BayesMERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive BayesMERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive BayesMERCUR, Messaging, Communication, Internet Solutions, Internet Software, Email Server, Mailserver, Mail Server, Email, E-Mail, Software, Server, CARTHAGO, Groupware, CAMELOT, Security, Anti-Virus, Anti-Spam, SPAM,  SMTP, POP3, IMAP4, IDN, International Domain Names, Email, E-Mail, Webmail, atrium, software, international, Protection, Naive Bayes

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